Passengers - Page 34

Growth approaches 10% in second year

The Borders Railway has beaten traffic forecasts by 22%, with almost 700,000 passengers travelling on the route in its first six months of operation.

ORR to assess customer performance of operators, following a ‘mystery shopping’ exercise conducted in response to the ‘super complaint’ by consumer body Which?

Cycle-rail journeys have increased by 40% since 2010, according to statistics released by the Rail Delivery Group (RDG).

The number of rail passenger journeys made in the financial year ending March 31 2016 topped 1.7 billion, a 3.7% increase on the previous 12-month period.

Southern Railway conductors in the RMT strike today, as the dispute continues over extension of Driver Only Operation (DOO) and changes to their roles.

Initiatives to prevent rowdy and drunken passengers from boarding trains have succeeded in making passengers feel safer, says Transport Focus.

Punctuality on Britain’s railways in 2015-16 fell to its lowest annual level since 2006-07, according to the Office of Rail and Road (ORR).

Virgin Trains begins publishing up-to-date punctuality data on its services.

Consumer watchdog Which? wants Government to ensure that the ORR has powers enabling it to be “a strong, independent regulator that stands up for passengers”.