Virgin Trains has begun publishing up-to-date punctuality data on its services.
Since April 30, data has been presented using the ‘right time’ measure, whereby a train is classed as on time only if it arrives within 59 seconds of its scheduled arrival. The current official measure is that a train can be classed as on time if it arrives within ten minutes for long-distance journeys.
The figures show punctuality of overall services for both East Coast and West Coast franchises, as well as by specific route. Information is updated every four weeks.
According to Virgin Trains, the data shows that its services are 3.5 times more likely to arrive early than ten minutes late, that only 2% of Virgin Trains services are cancelled, and that almost three-quarters of services arrived within four minutes of their planned arrival time.
- For more on this, read RAIL 800, published on May 11.