Passengers - Page 3

Transport Focus research consistently confirms value for money as a top priority for passengers. Only reliability and punctuality come close in importance.

David Flesher, Commercial Director at LNER explains the reasoning behind its 'Simpler Fares' scheme, which some critics fear will push prices higher.

The railway model should be based on the people who use it - the passengers says Christian Wolmar.

“A new way of delivering the railway cannot now be avoided… and a radical fare review must be part of it.”

“...a cabinet office minister said ...that too often when discussing policy, officials just ‘didnt know what they were talking about”

“Raise fares reasonably, then improve services - this is the only sensible way forward.”

“This review is something the industry desperately needs. 2018 was a disaster for the railway.”

Guest columnist Anthony Smith, Chief Executive at Transport Focus

RAIL 816: Strikes, carnage and threats - Passengers’ lives are ruined; rail’s resurgence is undermined

RAIL 815: A perfect storm is brewing - Strikes, fares and NR costs are a dangerous cocktail