Close Close

As lockdown restrictions ease and we start to consider travelling again, the future of cross-Channel operator Eurostar remains uncertain.
Eurostar is seeking financial support from the UK Government, citing higher access charges here as a reason.
The French Government has pledged to provide support for the operator, while £200 million has been provided by one of its shareholders, Caisse de Dépôt et Placement du Québec (CDPQ) and Hermes Infrastructure.
Registered in the UK and supporting 3,000 jobs either with the business or in the supply chain, the company is, however, 55% owned by SNCF (French state rail), 40% by CDPQ/Hermes and 5% by SNCB (Belgian state railways).
So: Should the UK Government provide financial assistance to Eurostar?

View the poll

New report sheds light on impact of service disruption

GWR 43138 stands at London Marylebone on December 27, with the 0932 to Swansea. PAUL WINTER.

Train operating companies must work harder to give passengers information on service disruptions clearly, early and often.

This is the key finding of a new report - Planned rail engineering work: The passenger perspective - from passenger watchdog Transport Focus.

Based on the lessons learned from two large engineering projects at Bath Spa and between London and Reading last year, the report offers key insights into passenger information needs at times of disruption and into the present levels of dissatisfaction.

Although commissioned by Great Western Railway, the report’s authors hope that its recommendations can be used by the whole industry to improve communication in the run-up to planned disruption.

With billions of pounds due to be spent on upgrades to lines, stations and trains over the next few years, passengers are likely to endure disruption to their journeys. According to Transport Focus, the industry must take heed of present shortcomings in addressing passenger information needs, if it is to retain their trust and confidence. 

  • For more on this, read RAIL 792, published on January 6.

Comment as guest

Login  /  Register


No comments have been made yet.

RAIL is Britain's market leading modern railway magazine.

Download the app

Related content