In the second of our series celebrating 200 years of the modern railway, Andy Wakeford, Fares Lead at the Rail Delivery Group, notes the advances in retailing and train ticketing
The story of railway ticketing reflects the transformation of society itself - from the Industrial Revolution to the Digital Age. Two hundred years after the railways first ‘disrupted’ travel, rail ticketing has continued to evolve, adapting to the needs of the passengers while embracing technological innovations.
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