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Opinion: Custom and culture, the pillars of Japan’s rail efficiency

RAIL columnist Christian Wolmar

The news that Tokyo Metro, the state-owned company that runs part of the city’s underground network, is to help run the Elizabeth line has led to wry smiles among some commentators.

They have been quick to trot out the old stories of people being squeezed into trains like sardines, by white-gloved attendants shouting incomprehensible instructions.




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