Bombardier Greater Anglia Class 720/5 electric multiple units finally entered passenger service on November 26, when five-car 720515/517 formed the 1610 Southend Victoria-London Liverpool Street and 1725 return.

GA has 133 five-car EMUs on order from Bombardier, in an £890 million deal financed by Angel Trains.

The Class 720s should have begun carrying passengers in March 2019, but software problems delayed their introduction. This has forced GA to retain EMUs that do not meet accessibility regulations for up to 18 months longer than planned.

“We’re confident these new trains will improve our customers’ journeys, as they are longer with more seats and all the mod-cons modern passengers expect,” said GA Franchise and Programmes Director Ian McConnell.

Bombardier President UK & Ireland Matt Byrne said: “It’s really great news that Greater Anglia’s passengers can now start travelling on these cutting-edge, British-designed and built trains.”

  • For the FULL story, read RAIL 920, published on December 16, and available digitally from December 12.