Passenger Focus has formally changed to become Transport Focus, and has started its new work representing the users of the English Strategic Road Network as well as rail passengers.
This builds upon the work of Passenger Focus, which for ten years has represented rail, bus, coach and tram passengers.
The change follows Royal Assent of the Infrastructure Act, which puts measures in place for the English Strategic Road Network to be monitored by the Office of Road and Rail (formerly the Office of Rail Regulation).
Transport Focus Chief Executive Anthony Smith said: “We are delighted to be broadening our role to include users of motorways and the most significant A roads in England. Road users include motorists, freight and business users, as well as pedestrians and cyclists using the network.”