Rail Minister Claire Perry visited Basildon today (November 10) to mark the launch of the new 15-year c2c franchise that runs until 2029.
Operated by National Express since 2000, the franchise has received a series of new improvements to mark the start of the new franchise.
They include free WiFi at stations (this will be extended to trains), up to 40% discount on off-peak travel, and a new c2c Live app providing passengers with everything from personalised journey information to buying tickets and paying for car parking.
And the new c2c Smart card will allow season ticket holders to switch from paper tickets to an Oyster-style tap-and-go smartcard ticket that they can use anywhere on the c2c route.
In future, c2c Smart will be extended to cover day travel as well as season tickets. Passengers will be able to use their c2c Smart card on any rail journey in London and the South East.
- For more information see RAIL 762, published on November 26