c2c, operated by National Express, is the UK’s most punctual rail company, according to the latest figures released by Network Rail.

In the four weeks to November 8 (the last day of c2c’s old franchise), 96.9% of its trains arrived on time. This was more than any other UK train operator, and compares with the UK average of 84.5% punctuality.

Over the past year, c2c’s overall punctuality stands at 96.3% - again the best performance in the country.

  • For more information, see RAIL 762, published on November 26.