No railway station in the UK achieves a perfect score for accessibility, according to research by Age UK.
However, the charity found that facilities offered to travellers with mobility issues at the ten busiest stations in 2020-21 were “very good”.
All other than Highbury & Islington had at least six of the nine measured ‘accessibility features’ - an audio induction loop, step-free access, National Key toilets, impaired-accessible booking office counter, wheelchairs, train ramp access, impaired-accessible ticket machines, impaired-access staff, and an accessible telephone. Three of the ten stations offered eight of the nine factors measured.
However, only Birmingham New Street (which along with London’s Clapham Junction and Liverpool Street achieved the best overall score) had an induction loop.
The research follows an earlier version covering 100 stations, published in January. It is part of a wider project by Age UK to measure accessibility around the country.