Busiest stations offer ‘very good’ accessibility

No railway station in the UK achieves a perfect score for accessibility, according to research by Age UK.

However, the charity found that facilities offered to travellers with mobility issues at the ten busiest stations in 2020-21 were “very good”.

All other than Highbury & Islington had at least six of the nine measured ‘accessibility features’ - an audio induction loop, step-free access, National Key toilets, impaired-accessible booking office counter, wheelchairs, train ramp access, impaired-accessible ticket machines, impaired-access staff, and an accessible telephone. Three of the ten stations offered eight of the nine factors measured.

However, only Birmingham New Street (which along with London’s Clapham Junction and Liverpool Street achieved the best overall score) had an induction loop.

The research follows an earlier version covering 100 stations, published in January. It is part of a wider project by Age UK to measure accessibility around the country.

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  • Güntürk Üstün - 07/06/2022 01:24

    According to the highly serious and important survey by Age UK, the most accessible London train stations are City Thameslink, London Liverpool Street, London Charing Cross, Clapham Junction, London Cannon Street, London Fenchurch Street, Wimbledon, Richmond (London), Lewisham, Surbiton, Putney and Bromley South. These findings came as quite a surprise, with only one out of the top 50 London train stations having all accessibility factors. City Thameslink is the solely station in the London area that is fully accommodating to those with a variety of accessibility needs. London Liverpool Street, London Charing Cross, Clapham Junction and London Cannon Street all just missed one feature, along with seven other London locations. The realated survey also emphasizes that many train stations outside of London area need much more serious improvement. Dr. Güntürk Üstün

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