EXCLUSIVE: Hynes: “This is about getting people out of their BMWs”

Northern Managing Director Alex Hynes. ARRIVA.

Northern Managing Director Alex Hynes says there are “four big things in the next 44 months” that will revolutionise the franchise.

Speaking to RAIL on April 4, he said these were faster trains, new trains, more seats and more services. He said the key date for the franchise was December 2019, at which point the last Pacers will be removed and the new six-monthly timetable will come into operation.

However, before then (in December 2017) a new timetable will be introduced that will exploit the new Ordsall Chord, allowing Northern to operate trains between Bradford and Manchester Airport. At the same time, North West electrification will have completed the wiring between Preston and Manchester via Bolton, allowing more electric trains to operate.

Discussing union claims of job losses, Hynes said: “There are no job cuts envisaged by this franchise. The head count rises, not falls. We are taking on and training hundreds of drivers. There is also no reduction in front-line staff.”

Regarding the Northern Connect operations, he explained: “This is a high-quality inter-urban new network using brand new trains. This is about getting people out of their BMWs, because the current situation is hit and miss regarding what quality they will receive.” 

  • For more on this, read RAIL 798, published on April 13.

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  • Steve - 12/04/2016 12:52

    I was hoping with a change of franchise, some new management would have been introduced. The stagnant, little changing Northern Rail that Hynes presided over will continue if Arriva do not flush out the twenty-or-so senior managers who many of us at Northern Railway know, held back the previous business - some were actively wrecking the business.

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    • BigTone - 26/04/2016 12:30

      It was the Government who specified a "no growth" franchise last time around also just be thankful they didnt have to return diesel units when the NW electrification started.

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  • Sam green - 13/04/2016 16:09

    Seriously who is going give up their commute in a BMW , air con on , radio on, doors locked to sit in an ancient pacer or sprinter which hasn`t had a good clean in years and to sit near some yob with beer can in hand and dog with his shoes on the seats and his tinny headphones blairing out rubbish music at full blast surrounded by litter ! I mean seriously get real man !

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  • FrankH - 21/04/2016 22:17

    Getting people out of BMW's, sounds like he wants first class customers not your everyday commuter.

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