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Customer Service Rail Assistant

  • Job added:   5 June 2021
  • Salary:   £8.91/hour
  • Location:   Portsmouth, Hampshire
  • County:   Hampshire
  • Job Type:   Temporary
  • Reference:   213901615
  • Company:   CV-Library
Adecco UK are currently seeking committed and Safety conscious staff to work as Customer Service Assistants!

Our Assistants, will provide a First-class service to our customers whilst ensuring their safety at all times.

They will Pro-actively seek to help customers through clear communication and fantastic customer service.

You may be required to undertake roles such as bus replacement, crowd control and ticket checking. We will endeavour to place you at your nearest station however there will be times you will be required to travel at other stations, a FREE duty pass will be provided to you to enable free travel! So flexibility is key, you must able to open to working at below stations;

Portsmouth Harbour

Portsmouth & Southsea





This is an ongoing temporary role, hours may vary from week to week - there are various different shift times. The earliest start time is 6am and the latest finish time is 10pm. There are various shift times through out the day.


. Delivering excellent customer service by responding to customer enquiries as quickly and efficiently as possible.

. Report any incidents and undertake measures to ensure the safety of the station.

.. Wear uniform and I.D badge when working on shift and travelling to and from that shift


We are looking for people who have a strong background in Customer Service. You need to be an effective communicator as this is a customer facing role and some of the situations you are dealing with may be difficult ones therefore, excellent listening skills are required.

Training will be given in all aspects of the role.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

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