RAIL Archive FAQs
Frequently Asked Questions
Registration and Subscription
Why do I need to register on www.railmagazine.com to use the RAIL Archive?
Because unlimited access to the RAIL Archive is exclusive to subscribers of RAIL magazine and those who have purchased a Day, Month or Annual Pass to use it.
I can’t find my subscriber number, where can I get this from?
You will find your subscriber number on the carrier sheet that is sent out with your subscription copy of RAIL magazine, or on any communications you have received about your subscription. If you are still having trouble or don’t have your carrier sheet, call our subscriptions department on 0845 601 1356 for assistance.
I have entered my subscriber number but it says that my subscription is not current.
Check that you have entered the subscription number correctly. If you are certain that it is correct, call our subscriptions department on 0845 601 1356 to check the status of your subscription. If your subscription is definitely current, you are entering the correct number, and you are still having problems, please call 01733 395088 or email railonline@bauermedia.co.uk.
My Day / Month/ Annual Pass has expired. What should I do?
To continue using the archive, you will need to either purchase a new Pass or a subscription to RAIL magazine.
I have cancelled by RAIL subscription, will I still have access to the RAIL Archive because I provided a valid subscription number when I registered?
No. Each time you log in to the RAIL Archive, your subscription number is checked against the RAIL subscriber database to ensure that is it still current. If it is not, access to the RAIL Archive will be denied.
My RAIL subscription is due to renew, will I lose access to the RAIL Archive when this happens?
As long as there is no gap in the subscription and the subscriber number provided is still the same, your access to the RAIL Archive will not be interrupted.
Usability Assistance
How far back does the RAIL Archive go?
Currently we archived all issues back to the beginning of 2005, as well as the whole of 1981 and 1982 that were uploaded to coincide with anniversaries. We are updating this on a regular basis with the ultimate goal of archiving every issue of RAIL.
How do I search on the RAIL Archive?
Just type what you are looking for into the search box and press Enter on your keyboard. The search results will load and appear in a dropdown box.
How do I see more search results in the list?
Just click the link at the bottom of the search list to see more results.
I have performed a search and too many results have appeared, how can I narrow this down?
You can either refine your search by adjusting your search term or narrow by date by using the sliders at the top of the search dropdown.
I have looked at a page from my search results but I now want to see a different one, do I have to start a new search?
No, just click ‘Show Results’ and the results from your most recent search will still be there.
How do I move the full screen image around to see more of it?
Just click and drag the image around your screen. You can go back to the standard view by clicking the ‘close’ icon.
How do I change the issue that I’m browsing?
You can either click the dot corresponding to the issue or year you are looking for on the year and issue bars or click and drag the target-shape to the issue you wish to look at.
How do I zoom in and out of pages?
Just click the ‘+’ and ‘-’ in the black widget on the bottom right of the page screen.
How do I view the plain text version of a page?
Just click the ‘Show plain text version’ at the bottom of the page screen. The text you see there will not be an exact representation of the text on the document itself as OCR software has been used to produce it. It is not recommended that you attempt to read an article from it because of this.
Technical Help
The plain text version of the pages is not accurate, why is this?
On most of our pages, the text has been scanned from the printed page using an automated process called Optical Character Recognition (OCR). The plain text version will in many cases not be 100% accurate. Older articles may have very inaccurate readings, because of the quality of the source material. It is advised that you read material directly from the page view for total accuracy.
I’ve noticed a page/issue number that is incorrect, what should I do?
If you notice any incorrect page numbering, or pages out of sequence, please email railonline@bauermedia.co.uk stating which issue and what the problem is and we will rectify it as soon as possible.
